Brief & Budget
Concept Design
Technical Design
Production
Installation
Handover
Aftercare

Brief & Budget

We will begin with a design consultation to better understand your likes/ dislikes, personalities, aspirations and expectations for the spaces and joinery. We will discuss materials, precedents and any specific storage/ accommodation requirements, as well as budget and timescale. We encourage you to share photos of the spaces and any available measurements or drawings, in addition to any precedent imagery. This is a great opportunity for us to get to know you so that we can tailor our designs to meet your every need.

End of Stage Checklist

  • Signed Terms & Conditions.
  • Deposit invoice issued & paid. 25% Contract sum.
  • Programme issued identifying key dates.
  • Brief & scope agreed.
  • Initial survey.

Concept Design

With the approved concept drawings most of the collaborative design work we undertake with you is now complete. The project is handed over to our highly talented technical design team who use a speacilaist software program to prepare the production 3D models and fabrication drawings. We manufacture directly from these models so time is well spent here to avoid any issues further down the line.

End of Stage Checklist

  • Signed Terms & Conditions.
  • Deposit invoice issued & paid. 25% Contract sum.
  • Programme issued identifying key dates.
  • Brief & scope agreed.
  • Initial survey.

Technical Design

With the approved concept drawings most of the collaborative design work we undertake with you is now complete. The project is handed over to our highly talented technical design team who use a speacilaist software program to prepare the production 3D models and fabrication drawings. We manufacture directly from these models so time is well spent here to avoid any issues further down the line.

End of Stage Checklist

  • Contractor issue services drawings.
  • Fabrication package.

Production

Based in south-east London, our 10,000 sq ft workshop is where your joinery becomes a reality. We utilise the latest technology combined with traditional craftsmanship methods and techniques to bring the designs to life. Every care and attention to detail is followed to ensure each aspect is to our high standards and quality. Through appointment, we offer you the opportunity to see your joinery in production.

End of Stage Checklist

  • Balance invoice No. 2 issued & paid
  • 5 working days prior to delivery.
  • 30% Contract sum
  • Pre-installation survey.

Installation

Whether in-house or using one of our many preferred sub-contract fitters we will oversee and manage the installation of the joinery with a meticulous attention to detail to ensure our exacting standards are met. This is a critical stage of the project and is where the hard work in the earlier stages is evident. Once installed, our obsession with the details doesn’t end, we will fully inspect each piece with you to ensure you are 100% satisfied before asking you to sign it off as complete.

End of Stage Checklist

  • Completion sign-off.
  • Final invoice. 10% Of contract sum.

Handover

Upon completion we will issue you with a full handover pack within which you will find a full set of drawings, technical information and details on how to care for your new joinery. To ensure the works completed have met and exceeded your expectations, we would ask for your feedback on how we have done and how we can improve, which will be via an online survey.

End of Stage Checklist

  • Shape completion pack.
  • Feedback form.

Aftercare

In addition to our completion pack that offers advice on how to care for your new joinery, we return for a free-of-charge aftercare visit six months after installation or at the end of the defects & liability period, whichever is later. Following this, we offer 3 aftercare packages should you want ongoing support and piece of mind.

End of Stage Checklist

  • Shape completion pack.
  • Feedback form.
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